FAQs.
Find quick answers to common questions about our apartments, amenities, leasing process, and community policies. This page is designed to give you clear information at a glance and help you make confident decisions about living at our community.
Is there an application and administration fee? If so, what are they?
Application fee is $50 and the admin fee is $350.
What lease terms do you offer (6, 9, 12 months)?
6 -14 months
How much is the security deposit?
Based on credit. $350 up to 1 month’s rent.
Is there a deposit alternative option?
No.
Is renter’s insurance required?
LIHTC – optional but highly recommended
Market – yes
Market – yes
When is my rent due?
Rent is due on the 1st day of each month.
How do I pay my rent?
LOFT app (on-line)
Are any utilities included?
No.
Are there additional fees I should expect?
$15 Amenity Fee
$10 Trash Fee
$85 Tech fee – (mandatory on market units), optional on LIHTC
$10 Trash Fee
$85 Tech fee – (mandatory on market units), optional on LIHTC
How do residents submit maintenance requests?
LOFT app, phone, or in office.
Is 24-hour emergency maintenance available? What qualifies as an emergency maintenance request?
Yes, HVAC (temp guidelines apply), any water leaks, no power inside entire apartment (outside of area power outages), no working toilet, no hot water, fridge not working, lock-outs.
Is there a technology package at this property? (If yes, what does it include?)
Internet Subway – refer to the previous question
Do the apartments have a washer/dryer? If not, is there a laundry service available on site? (Include cost if so)
Yes.
Is parking available and is it included?
Yes, first-come, first-served.
Is the community pet friendly?
Yes.
What is the pet policy including fees, restrictions and how many pets are allowed per apartment?
$500 one time pet fee
$50 pet rent per pet (2 max)
Industry standard breed restrictions
$50 pet rent per pet (2 max)
Industry standard breed restrictions
Do you offer furnished apartments?
No.
Is there reserved parking or personal garages available (include additional fees)?
No.
What amenities does this property have?
– Swimming Pool
– Picnic Areas w/ BBQ Grills
– Multi-Purpose Sports Court
– On-Site Professional Management
– On-Site Maintenance
– 24-Hour Emergency Maintenance Service
– Enclosed Dog Park
– Playground
– Picnic Areas w/ BBQ Grills
– Multi-Purpose Sports Court
– On-Site Professional Management
– On-Site Maintenance
– 24-Hour Emergency Maintenance Service
– Enclosed Dog Park
– Playground
Is there an amenity fee? If so, what does this amenity fee include? (include fee amount if applicable)
$15 refer to the previous answer and above
Is there a guest suite here and what is the reservation process? (If so, include fee amount)
No.
How do I schedule a tour at this community?
To schedule a tour of the community, you may contact the leasing office directly by phone or book a tour through our website.
Do you offer in-person, virtual or self-guided tours?
Yes.
How soon can I move in?
Call for current availability.
How do I apply for an apartment?
Property website.
What are the income and credit requirements?
LIHTC – income restrictions 2.5 x rent
Market – 3 x rent
Market – 3 x rent
Do you accept co-signers or guarantors?
Yes – Market units only.
What documents are required to apply?
– Gov’t issued ID
– SS Card
– Income verification
– Asset verfication
– LIHTC – contact office for more information
– SS Card
– Income verification
– Asset verfication
– LIHTC – contact office for more information